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    Managing Director

    Christine heads up CJAM’s association management team. She has a wealth of experience in managing trade associations. A tour de force in association management, Christine has the business acumen and organisational skills that are essential for running an efficient association. She has more than 10 years’ experience managing trade association groups and events including the British Tyre Manufacturers’ Association, TyreSafe, Tyre Recovery Association and The British Rubber and Polyurethane Products Association.
    Tel: 01787 221293
    Email: cjoyce@cjam.co.uk

Christine Joyce
  • Julie Claus CJAM

    Senior Account Manager

    Senior Account Manager Julie is a master of organisation – of membership databases, high profile exhibitions and events, day to day client activities and major projects. Excellent customer service and communication skills ensure her administrative support is always first class.

    Tel: 01787 221023

    Email: jclaus@cjam.co.uk

Julie Claus
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    Account Manager

    As Account Manager at CJAM, Donna provides all-round support to membership organisations. With significant project management and change management know-how, her in-depth understanding of business efficiencies and customer service improvement are a great asset.

    Tel: 01787 221299

    Email: dtuck@cjam.co.uk

Donna Tuck
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    Associations Account Manager

    Kiara has been in Customer Service and Account Management for over 15 years, with particular experience in the automotive industry, gained in the retail sector.  She’s highly organised, with meticulous attention to detail and loves working with all her clients, to achieve their membership engagement goals. Accustomed to working with Directors as well as junior team members, Kiara smooths the way for the events and other projects she manages.

    Tel: 01787 221299
    Email: kblake@cjam.co.uk

Kiara Blake
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    Communications Account Director

    A seasoned copywriter and PR professional with over 20 years’ marketing experience both in-house and agency side, working with B2B and B2C clients, Jill is our go-to writer for content for any platform, on and offline. She loves nothing more than immersing herself in clients’ businesses to produce intelligent, creative copy that reaches their target audiences. A strategist at heart, Jill works across association and marketing accounts to ensure consistency, focus and clarity across all marketing output to achieve client communication objectives.

    Email: jball@cjam.co.uk

Jill Ball
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    Association Development Manager

    Tanguy has a strong track record in association management, both in business development and account management.  He’s passionate about developing associations’ revenue streams via industry relations and providing strategic support in terms of growth and revenue generation.  With a strong back ground in pharmaceutical, health and engineering, as well as medical devices, Tanguy keeps an eye on how associations innovate and inspire.

    Tel: 01787 226995
    Email: troelens@cjam.co.uk

Tanguy Roelens
  • Jason Simms CJAM

    PR & Communications Director

    Jason has 14 years’ experience in journalism and six directly in PR as account lead supporting multinational, national and regional clients. Jason is experienced across all aspects of PR communications including crisis management of various online and offline scenarios. He specialises in measurement, analysis and strategic planning.
    Tel: 01787 221090
    Email: jsimms@cjam.co.uk

Jason Simms
  • Teresa Dyson CJAM

    Account Manager

    Teresa is one of CJAM’s Account Managers, providing support to clients in their day to day activities. A sales supremo, she is an asset to the team, project managing events, conferences and seminars.
    Tel: 01787 221026
    Email: tdyson@cjam.co.uk

Teresa Dyson
  • Trudi Joyce CJAM

    Events Manager

    Highly organised, with a keen eye for detail, Trudi will stop at nothing in her search for the perfect venue and ideal menu as well as crossing the t’s and dotting every i to ensure the smooth running of client events down to the last room and train booking. She also supports the administration of client accounts with admirable efficiency.
    Tel: 01787 221020
    Email: tjoyce@cjam.co.uk

Trudi Joyce
  • Simon Knapp CJAM

    Digital Director

    As an experienced web developer, Simon has designed and created a number of award winning websites, providing clients with a powerful marketing channel. His specialism is dynamic websites and digital marketing campaigns, and his extensive knowledge in this complex area puts our clients at an advantage in the competitive digital arena.

    Tel: 01787 221031
    Email: sknapp@cjam.co.uk

Simon Knapp
  • Lucy French CJAM

    Marketing Director

    As Marketing Director, Lucy is our strategic and creative lead, providing direction, insight and clear-thinking, borne of leading advertising campaigns for some of London’s most prominent advertising agencies, including Saatchi & Saatchi.  Lucy’s experience enables clients to benefit from her ability to drive stand-out, impactful campaigns that deliver results and real value for clients across a diverse range of business sectors and budgets.

    Tel: 01787 221290

    Email: lfrench@cjam.co.uk

     

Lucy French
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    Account Manager

    Sandra’s extensive knowledge and experience of project management and change management are invaluable in providing administrative and business support to clients. She brings an in-depth understanding of business efficiencies and customer service improvement to the team.

    Tel: 01787 221294

    Email: sfoster@cjam.co.uk

Sandra Foster
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    Marketing Account Executive

    Becky provides marketing and communications support, putting her first-class degree into daily use. Her attention to detail shines through in every aspect of marketing support including co-ordinating marketing projects, research, writing creative briefs, social media management and reporting on campaign results.

    Tel: 01787 221295
    Email: bhart@cjam.co.uk

Becky Hart
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    Association Account Manager

    Account Manager Holly provides her associations with meticulous attention to detail in her day-to-day role, as well as an organised, focused approach to project management. Well-versed in dealing with staff at all levels across diverse organisations, Holly is highly capable, providing exemplary understanding of customer service to the team.

    Tel: 01787 221299

    Email: hdaly@cjam.co.uk

Holly Daly
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    Marketing Account Director

    With responsibility for the day to day activities of the marketing team, Marnie draws on 25 years’ experience in press and communications in her role as Marketing Account Director. The portfolio of work at CJAM encompasses a broad range of marketing activities including social media, creative materials and PR as well as writing website, e-newsletter and brochure copy.
    Tel: 01787 221291
    Email: mbradford@cjam.co.uk

Marnie Bradford
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    Finance Director

    As an ACCA-qualified accountant, Keir is hugely satisfied when all the numbers make sense and add up. He leads the finance team and ensures that membership subscriptions are paid on time; event budgets are scrupulously maintained and controlled, and keeps our association clients financially focused and on track. In short, Keir takes the headache out of every aspect of association financial administration, from HMRC filing and statutory accounts to management accounting and banking, for all the associations we work with.

    Tel: 01787 221024
    Email: khughes@cjam.co.uk

Keir Hughes
  • Hayley Owen CJAM

    Account Manager

    Account Manager Hayley supports her associations day-to-day, ensuring both clients and their members receive a high level of service at all times. She also excels at event management, employing her first-class organisational skills to create memorable occasions from gala award dinners to conferences.

    Tel: 01787 221028
    Email: howen@cjam.co.uk

Hayley Owen
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    Finance

    Charles is a key finance team member, overseeing CJAM’s marketing accounts, bank reconciliations, monthly reporting, debtor and creditor analysis plus accounting for clients. He is currently studying towards accountancy level 4, with plans to advance his CIMA chartership to become a management accountant.

    Tel: 01787 221296
    Email: cwalker@cjam.co.uk

Charles Walker
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    Senior Digital Communications Manager

    Trained journalist Emma, turned Digital Marketing expert, has worked with a huge range of consumer clients to drive stakeholder engagement through strategic digital and offline campaigns.  Her passion is for combining communications and messaging with analytics and data, to maximise results.  Approachable and highly creative, Emma loves nothing more than raising the game for clients and exceeding expectations.

    Tel: 01787 221022
    Email: eburley@cjam.co.uk

Emma Burley
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    Credit Controller

    Claire is our Credit Controller, working across all CJAM’s client accounts. She is involved with all aspects of bookkeeping and accountancy support, including sales and purchase ledger, bank reconciliations and credit control. During the five years Claire has worked in finance, she has gained experience of all sizes of organisation, from multi-national corporates to SMEs, and has a meticulous approach and focused eye for detail.

    Email: creynolds@cjam.co.uk

Claire Reynolds