In an industry whose success lies on reputation, reputation, reputation, there’s no place for complacency. Efficient and engaging employees, high standards of cleanliness and hygiene, adherence to the law and excellent customer service; these are the basics of any successful hospitality or tourist business.
Kelly Baker, the new president of the UK chapter of the International Special Events Society (ISES), has vowed to increase membership during her year at the helm.
Ahead of the 2015 event, taking place at Olympia London on 18-19 February, International Confex has confirmed partnerships with the International Special Events Society (ISES) and the HBAA.
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